Board |
News.old [context] |
Sender |
Astark |
Date |
Sat Dec 17 21:42:37 2011 |
To |
all |
Subject |
Lag |
|
Hey everyone,
I know the lag has been pretty bad lately so I opened a ticket up with
our hosting company to find out what exactly is going on. Sparing you all
from reading a serious of lengthy emails, the short answer is that
our host changed to a new data center recently (when the lag started) and
it appears they're having some hardware issues.
Tomorrow night (Sunday 12/18/11) at 11:00PM MST (I believe that's 10PM PST
and 1AM EST) they will be conducting some maintenance to hopefully alleviate
the connectivity / lag issues while they continue to upgrade their entire
network over the next few weeks.
Yes, the lag is frustrating and something we shouldn't be having to deal
with in 2011 on a game that was capable of running on networks from the
mid 90's, but unfortunately this is where we're at today. The good news
is that their customer support team has been excellent about responding
to us within 24 hours (usually 2-5 hours), and the issues shouldn't be
around for long.
Thankfully the lag typically only lasts 5 minutes at a time.
Thank you for your patience.
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